Become a Virtual Assistant in Australia
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Download Immediately - New VA Business Checklist

This checklist will help you do the right things in the right order and also give you a record of all your
important information for safe keeping in the one place.


This list of Virtual Assistant Services will hopefully give you some inspiration if you’re stuck for ideas.

Accounting and finance management
• Book keeping
• Pay role processing
• Invoicing/Credit Control
• Customer billing
• Payment follow up
• Expense management
• Pricing research and comparisons
• QuickBooks/MYOB and other software
• Bank reconciliation
• Accounting data entry
• Utility bill payments
• Online and bank transfer sheets maintenance

Research and analytics
• Web or internet based links updating
• Charts and graphs analysis
• Creating graphs and charts
• Product or service research
• Monitoring and competitor facts research
• Travel and vacation
• Customized research

Business Development
• Sales Systems
• Strategies
• Customer Service
• Training
• Grow your Business to the next level.

Website creation and maintenance
• Develop new websites (web designing)
• Latest updates
• E-commerce solutions
• Shopping cart creation
• Developing a CRM
• Hosting and management services

Sales and marketing
• Lead generation
• Telemarketing
• Direct mail/ E-mail follow up
• Visitor invites-trade shows, events
• Marketing List generation
• Marketing plan preparation
• Incorporating newer strategies
• Email marketing
• Internet marketing

Data base creation and management
• Basic / complex data base creation
• Web based data base creation
• Record/ entry sorting

Transcription service (we transcribe everything)
• Dictation, interviews, business meetings
• Conference calls, focus groups, press briefings, lectures
• Radio shows, Seminars
• Panel discussions
• Legal
• Medico-legal
• Medical transcriptions

Security services
• CCTV monitoring
• 24 hour support of monitoring
• Home security camera monitoring
• Billboard camera monitoring
• Store security camera monitoring
• Web and phone based investigation
• Background screening

Recruitment services
• Creating and posting jobs on websites
• Sorting out cv’s/ resume
• Interview scheduling
• Employee background screening

Personal Tasks
• Any type of personal tasks commonly:
• Correspondence with friends & Family
• Birthday/Anniversary reminders and gift & card sending
• Dinner Reservations, other reservations
• Travel and Vacation Planning
• Organizing events
• Household tasks help

• Calendar management
• B2B / B2C appointment setting
• Client visit appointment
• Making Business and personal reservations
• Invitations

Call answering 24/7
• Virtual reception with your company’s welcome message
• Message taking
• Customer services
• Order taking
• Call taking & then transfer to your number
• Interview schedules
• Product and services information

 E-mail and chat support
• Managing and sending out emails
• Answering queries via email
• Customer support (pro-active and reactive)
• Sending follow up or reminder emails
• Ticket based email management
• Online chat for your website

Customer relations management
• Follow up calls to your clients
• Customer satisfaction survey
• Mystery shopping
• Capture , storage and analysis of customer information
• Managing CRM database
• Quotation and sales order management
• Maintaining service records

Paralegal tasks
• Document preparation assistance
• Legal transcription
• Contract and agreement preparation
• Record entry
• Document creation and formatting
• Paralegal nurse consultants

Health care services
• Medical billing
• Medical coding
• Medical claim processing
• Patient record maintenance
• Patient follow calls
• Maintaining case studies records
• Making/ updating the OPD forms
• Maintaining record of patients visits
• Maintaining details of the patient, past medical history etc

IT support and software development
• Network and website monitoring
• Custom software development
• Network management
• It infrastructure monitoring

E learning
• Corporate training
• Product demonstration
• E tutor for school students, spreadsheets and presentations
• Excel spreadsheet -creating, updating
• Professional power point presentations
• Presentation for websites

• Search engine optimization of your website
• Help you to get high ranking for your websites
• Pay per click campaign management
• Key word research
• Optimizing according to the budget for web promotion

Market research
• Manage and make new policies for your products
• Studying growth of various areas related to your campaign
• Pricing, product development and formulating newer strategies