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Our clients are
aware that all our members are
bound by a strict Code of
Conduct which is monitored by a
Professional Standards Panel.
This standard attracts a greater
number of clients because they
are confident in the level of
service being provided through
our network.
Preamble
 Virtual Assistants develop a
valid and reliable body of
knowledge and skills and apply
these in a variety of contexts
to assist business owners,
managers and supervisors in the
day to day management of their
organisation. In doing so
Virtual Assistants perform many
roles, within a range of sectors
and industries, such as
research, education,
manufacturing, small business,
not-for-profit to name a few.
Virtual Assistants also strive
to help the general public who
are considering setting up as a
Virtual Assistant and aspire to
be a positive influence on
society in general.
Our network has a responsibility
to ensure that the ethical codes
of its members are in accord
with the following fundamental
principles which are intended to
provide a general philosophy and
guidance to cover all situations
encountered by Virtual
Assistants.
In general, networks and
associations should require
their members to continue to
develop their awareness of
ethical issues, and promote
training to ensure this occurs.
They should provide consultation
and support to members on
ethical issues.
We provide the following
guidance for the Code of Conduct
of our members. The ethical code
should cover all aspects of
professional behaviour. 121
Temps have procedures to
investigate and decide upon
complaints against members, and
mediation, corrective procedures
to determine the action
necessary taking into account
the nature and seriousness of
the complaint.
•
Respect for a Person’s Rights
and Dignity
Virtual Assistants accord
appropriate respect to and
promote the development of the
fundamental rights, dignity and
worth of people. They respect
the rights of individuals to
privacy, confidentiality and
autonomy, consistent with other
obligations and with the law.
•
Competence
Virtual Assistants strive to
ensure and maintain high
standards of competence in the
services they provide. They
recognise the boundaries of
their particular competencies
and the limitations of their
expertise. They provide only
those services and use only
those techniques for which they
are qualified by education,
training or experience.
•
Responsibility
Virtual Assistants are aware of
their responsibilities to their
clients, to the community, and
to the society in which they
work and live. Virtual
Assistants avoid doing harm and
are responsible for their own
actions, and assure themselves,
as far as possible, that their
services are not misused.
•
Integrity
Virtual Assistants seek to
promote integrity in the virtual
assistant industry. Virtual
Assistants are honest, fair and
respectful of others. They
attempt to clarify for relevant
parties the roles they are
performing and to function
appropriately in accordance with
those roles.
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BECOME A
Virtual Assistant
